Client Stories

Loan Servicing Solution with
a 'Digital First' Approach

Learn how the client upgraded to Loan Servicing 2.0 and benefited from:

  • Comprehensive coverage for loan administration, surveillance, data management, reporting, and regulatory compliances without any operational bottlenecks even for underlying whole loans
  • Highly responsive team of servicing experts who ensure complete data integrity and provide proactive portfolio surveillance
  • Technology-driven processes driving efficiency, transparency, and reliability

About the client
The client is a large UK-based investment bank that provides financing to real estate lenders through loan-on-loan warehouse facilities. The bank acts as a senior lender and issues corresponding notes to provide leverage by purchasing participation in the underlying borrower-originated asset-level loans.

The Challenge
The bank has committed £250 million to a loan-on-loan facility. The loan-on-loan facility comprises multi-currency (British Pound and Euro) commercial real estate loan facilities. Even though the bank is a loan-on-loan lender in the transaction, it wanted the ability to monitor the underlying whole loans as well. Providing loan-level coverage on a multi-currency complex structured transaction required a step up from the traditional paradigm of cursory loan servicing.